Refund Policy

Return & Refund Policy – Cutiefic Collections

We want you to be happy with your purchase! If something isn’t right, we’re here to help.

✅ Returns

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, undamaged, and in original packaging.

  • To initiate a return, please contact us with your order number and reason for return.

❌ Non-Returnable Items

  • Items damaged due to misuse

  • Products marked as Final Sale

  • Opened or used items (unless damaged or defective)

🔄 Refunds

  • Once we receive and inspect the returned item, we will notify you.

  • Approved refunds will be processed to your original payment method within 5–7 business days.

🚚 Return Shipping

  • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.